I wanted to reach out and commend you on your FBO and employees at KCXO. Last week I flew a puppy rescue mission from Phoenix, AZ to Mobile, AL and back in a Cirrus SR-22. Since the plane was quite small and filled to the brim with dog crates, my copilot and I were looking forward to a fuel stop. We decided on Conroe because of your fuel prices, and ended up finding one of our new favorite FBOs.
Robin made us feel right at home the second we walked in. Your line service guys were very attentive and took care of the plane right away. All in all the customer service was great, and we appreciated the complimentary personal hygiene products you provide in the bathrooms. We really appreciate all your FBO did for the mission.